Crowd of Flowers Privacy Policy
Crowd of Flowers Ltd is an independent trader based in Leeds, Yorkshire. This privacy policy will explain how our company uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, address etc.)
How do we collect your data?
You directly provide Crowd of Flowers Ltd with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Crowd of Flowers Ltd collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
Crowd of Flowers Ltd will not share your data with our partner companies other than those necessary to process your order; our partners are:
When Crowd of Flowers Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Crowd of Flowers Ltd securely stores your data with our web host gandi.net. All data is secured using TLS security.
Crowd of Flowers Ltd will keep your personal data and order history for 6 years and 1 month from you most recent order or account login, to comply with the Consumer Rights' Act. Once this time period has expired, we will delete your data from our database.
Marketing
Crowd of Flowers Ltd would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Crowd of Flowers Ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Crowd of Flowers Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Crowd of Flowers Ltd for copies of your personal data; most of this can be accessed via "My Account".
The right to rectification – You have the right to request that Crowd of Flowers Ltd corrects any information you believe is inaccurate. You also have the right to request Crowd of Flowers Ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Crowd of Flowers Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Crowd of Flowers Ltd restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Crowd of Flowers Ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Crowd of Flowers Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Or write to us: Data Protection Officer, Crowd of Flowers Ltd, Flat 10 Allerton Hall, Leeds, LS7 3QW.
Cookies
Cookies are text files placed on your computer to allow you to access secure areas of your web site and maintain basket information whilst browsing. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Crowd of Flowers Ltd uses cookies in a range of ways to improve your experience on our website, including:
- Allowing the web site to remember your order details whilst browsing
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Crowd of Flowers Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Crowd of Flowers Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Crowd of Flowers Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Crowd of Flowers Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26th September 2022.
How to contact us
If you have any questions about Crowd of Flowers Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Write to us at: Data Protection Officer, Crowd of Flowers Ltd, Flat 10 Allerton Hall, Leeds, LS7 3QW.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Crowd of Flowers Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.